North American Herb & Spice’s Shipping Policy
Items ordered from shop.northamericanherbandspice.com will be shipped within 2 business days of order (orders are not shipped on weekends – please allow additional time if your order was placed on a weekend day.) authorization via UPS Ground unless otherwise specified. In the event a product is back ordered, an email will be sent to the customers attention with expected dates of fulfillment and options for an equitable arrangement. A tracking number will be available upon request within 72 hours of order entry by email at [email protected] Please reference your Order ID in the subject line for the email request.
In the event that an order is placed outside the US it may take additional time for you to receive your order. We promise to get your order to you as quick as we possibly can. We use the US Postal service flat rate box rates for most international orders. To get the best estimate of when your order will arrive here is a link to the US Postal service postage calculator. https://postcalc.usps.com/ our postal code is 60045 in our US office.